Fraudulent Email Protection

If you suspect you have received a fraudulent e-mail, call The First National Bank of Absecon to file a report at 609-641-6300. Please be sure to record the title of the e-mail, the sender and names of any attachments before deleting it. If you are in doubt as to whether or not an e-mail is legitimate, do not respond to it. If the questionable e-mail offers a link asking you to provide personal information on a Web site, do not click on the link, even if it looks genuine. In any cases of uncertainty, please contact First National Bank of Absecon directly at 609-641-6300.

If you suspect you have provided personal information online in response to a fraudulent e-mail, immediately notify First National Bank of Absecon and follow these steps:

  • Change all of your passwords immediately.
  • If you opened an attachment containing a virus or other malicious program, clean your computer system with anti-virus software and change your Internet and system passwords.
  • Monitor your account activity frequently and report any suspicious activity or unrecognizable transactions to First National Bank of Absecon at 609-641-6300.
  • Contact one of the three major credit bureaus below to discuss placing a fraud alert on your file, to help prevent thieves from opening a new account in your name.

Equifax: (800) 525-6285 | Experian: (800) 685-1111 | Transunion: (800) 916-8800

It is often hard to detect a fraudulent e-mail because the e-mail address of the sender may seem genuine. For example: is an example and is not legitimate. The design and graphics may also seem legitimate, however, there are often telltale signs.

Tips For Spotting Fraudulent E-mails:

  • Typically, these e-mails make an urgent appeal to get you to take action immediately. For example, an e-mail may state that your account may be closed if you fail to confirm, verify or authenticate information immediately.
  • There are embedded links that look legitimate because they contain all or part of a real company’s name. These links take you to fraudulent sites (or pop-up windows) that ask you to enter, confirm or update sensitive personal information. Sometimes the e-mails instruct the recipient to enter the information into the body of the e-mail.
  • There may be obvious spelling or grammatical errors.
  • The writing may be awkward or inappropriate.
  • The visual or design quality may be poor.
  • They will not provide alternative methods for communicating the requested information (i.e., by telephone or mail, or visiting physical locations).
  • They often use a general greeting and do not identify you by name.
  • They may contain attachments asking you to install software that can record your keystrokes and online activity.

First National Bank of Absecon does not:

  • Send urgent or time-sensitive e-mails that ask you to provide, update or confirm sensitive data like your Online User ID or password, PIN, Social Security Number, ATM/Debit Card or account number, credit card number or expiration date or mother’s maiden name.
  • Require you to enter anything other than your Online Banking Access ID and password to login to First National Bank of Absecon Online Banking.
  • Send e-mails asking you to provide personal information for your own security.
  • Send e-mails with input fields that ask for sensitive information.
  • Send e-mails without providing alternative methods of communication.
  • Send e-mails with attachments asking you to install software.


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